Business & AI Consulting

Build a better business. Get more of your time back.

Practical consulting for owner-operated businesses that want smoother operations, stronger sales and customer experience, and AI tools that solve real problems.

01 — Services

Most of the lost time sits in three places.

Most owner-operated businesses aren't broken. They're leaking — a little time here, a customer there, a decision that runs through you because it always has. These are the three places I look first.

Business operations

Everything runs through you.

The closing routine lives in one person's head. New hires learn by shadowing whoever's around. You're still answering the same question every week. I write down how the work actually gets done, fix the handoffs that keep breaking, and cut the steps nobody can justify — so the place holds together on the days you're not in it.

  • Opening, closing, and shift routines written down and actually used
  • A training path so a new hire is useful in days, not weeks
  • A short list of decisions that no longer need to come to you

Sales & customer experience

The lead came in. Nobody called back.

Most small businesses don't lose customers to competitors. They lose them to silence — a voicemail nobody returned, a quote that never got a follow-up, a first-time customer who was never given a reason to come back. I fix the path from first contact to repeat business, one gap at a time.

  • A response standard, and one person who owns it
  • Follow-up that happens on its own after a quote, a job, or a first visit
  • A reason for customers to come back that isn't a discount

AI & automation

You're doing work a tool could do.

The goal isn't to "add AI." It's to take one job that eats an hour a day — writing the same reply, chasing the same information, turning scattered notes into something usable — and build a tool that does it well enough to trust. Then make sure the team actually uses it before building the next one.

  • One working tool, in use, in weeks rather than months
  • A written playbook your team can run without you
  • An honest list of what isn't worth automating yet

What FieldKit isn't.

I don't sell software or resell anyone's platform. I don't run your ads. I don't hand you a strategy deck and disappear. The work is done alongside you, and it's finished when your team is using it without me.

02 — Who it's for

Built for the people close to the work.

Service businesses

Improve lead response, quoting, scheduling, job handoffs, follow-up, and the path from inquiry to completed work.

Cafés & hospitality

Simplify opening and closing routines, team communication, customer feedback, local marketing, and repeat-visit growth.

Retailers

Strengthen daily operations, customer outreach, inventory routines, staff knowledge, and the connection between in-store and online.

03 — How I work

Start with clarity. Build from there.

1

Business review

A focused look at what is working, where the friction sits, and which improvements deserve attention first.

2

Implementation project

A defined piece of work to redesign a process, improve the customer journey, or put a useful system into practice.

3

Ongoing support

Continued guidance, iteration, and practical capacity for owners who want a trusted partner close to the business.

04 — AI in practice

Useful AI starts with useful work.

The goal is not to “add AI.” It is to solve a real problem: respond faster, turn knowledge into action, reduce repetitive admin, or give the team a better starting point.

Draft a thoughtful reply to a new customer inquiry
Turn team knowledge into a searchable operating guide
Create consistent follow-up after a visit, quote, or purchase
Customer response assistant

Incoming inquiry

Hi, our AC stopped cooling last night and we have a rental guest checking in Friday. Can someone come out tomorrow? What would a visit cost?

Drafted reply

Thanks for reaching out — I know a guest arriving Friday makes this urgent. We can have a technician out tomorrow between 9 and 12. The diagnostic visit is [PRICE], and we'll walk you through any repair options before doing the work. Can you confirm the property address and the best number to reach you?

Illustrative examples. Please don't enter personal or sensitive information.

05 — About FieldKit

Paul, founder of FieldKit

I'm Paul Nykamp. I've been a serial entrepreneur for more than 20 years, building businesses across just about every corner of the small-business world. Along the way, I've been a counselor and owned ice cream shops, a coffee shop, a technology company, plenty of brick-and-mortar retail stores, and a handful of other ventures. Every one of them created opportunities to grow, sharpen my instincts, and learn what really works.

I'm not a software company teaching you features. Everything in the Academy comes from strategies I've put to work in my own businesses, with my own money — tested in the real world, refined through experience, and focused on helping owners get meaningful results.

PaulFounder, FieldKit

06 — Pricing

One starting place. One flat fee.

Start with a Business Field Review. Half a day in your business, a written report in plain language, and a prioritized action list — whether you build it yourself or with me.

Field Review

$1,250flat fee

Half a day in your business. I look at how your hours and your dollars actually move: scheduling, staffing, ordering, invoicing, follow-up, the software you're paying for, and the software you're paying for and not using.

  • A half-day on site — or remote, if that's simpler
  • A written findings report, in plain language, showing where time and margin are leaking
  • A prioritized action list: what to fix first, what to automate, what to stop doing entirely
  • A 45-minute walkthrough once you've had time to read it

Delivered within one week. No retainer required, and nothing in the report exists to sell you the next thing.

Book a Field Review →

After the review

$1,500per month

Most owners take the list and run it themselves. That's a good outcome, and if it's the right one for you I'll say so.

If you'd rather I build it with you — implementations, automations, and a standing seat for the operating decisions — ongoing work starts at $1,500/month.

Month to month. No annual contract.

Talk it through →

Common questions

Why does it cost that much for half a day?

You're not paying for the half day. You're paying for twenty years of running businesses like yours, applied to yours specifically.

Can't I just use AI myself?

Probably some of it, yes — and where that's true I'll show you how. The hard part isn't the tool. It's knowing which of your problems is worth pointing a tool at.

What if you don't find anything?

I always find something. If I ever don't, you don't pay. I've never had to make that offer twice.

Not sure it's a fit?

Take 30 minutes. If a Field Review isn't the right move for your business, I'll tell you on the call.

Set up a free 30-minute call →

07 — FAQ

Questions people ask before we start.

Straight answers. If yours isn't here, ask on the call — or in the chat bubble in the corner.

What kinds of businesses do you work with?

Owner-operated businesses — restaurants, shops, trades, clinics, small agencies — where the owner is still the bottleneck. If you're asking "where does my day actually go?", you're the kind of business I built FieldKit for.

Do I need to know anything about AI?

No. Most of the wins I find don't involve AI at all — they're process fixes. Where a tool genuinely helps, I set it up so it runs without you having to learn anything technical.

How long does a Field Review take?

The on-site (or remote) review is half a day. You get the written report and prioritized action list within a week, followed by a 45-minute walkthrough once you've had time to read it.

Do I have to commit to ongoing work?

No. Many owners take the report and run the list themselves — that's a good outcome. Ongoing work is month to month, with no annual contract, and only if you want it.

Will you work remotely, or only on site?

Either. On site gives me the clearest picture of how the work actually flows, but remote reviews work well too — whichever is simpler for you.

What about my data and my customers' data?

Anything we discuss stays confidential, and any tools I set up for you use your accounts, under your control. You own everything — including anything I build.

What does it cost to just talk first?

Nothing. Book a free 30-minute call. If a Field Review isn't the right move for your business, I'll tell you on that call.

Is there something I can try before hiring you?

Yes. The Owner's Time Audit is a free field guide that walks you through the first part of a Field Review yourself: five days of tracking where your hours actually go, on one printed page, with four codes for sorting what you find. It's the same exercise I start with, minus me.

How do we get started?

Book the call or email paul@getfieldkit.ai. We'll talk through what feels harder than it should, and if a review makes sense we'll find a half day that works.

Cover of the FieldKit field guide, Where Did the Week Go?

Free field guide

Where did the week go?

Before you hire anyone, find out where your hours actually go. Five days, one printed page, and an honest look at your own week — then four codes for sorting what you find.

O — OwnerD — DelegateA — AutomateX — Kill

It's the first part of a Business Field Review, done yourself. Most owners find three things worth changing before they finish the week.

Get the free guide

Six pages including the printable worksheet. No sequence, no drip.

From the field

Notes shared on LinkedIn.

Short observations on running a small business, choosing useful tools, and making work easier to hand off.

Paul Nykamp Founder, FieldKit
Follow on LinkedIn

Let's talk about your business.

Tell me what feels harder than it should. We can work out together whether a business review is the right next step.

Start the conversation paul@getfieldkit.ai

Or chat with me right now — tap the bubble in the corner.